Troubleshooting

Modified on Wed, 02 Aug 2023 at 05:31 AM

TESSA doesn't load on my browser

We currently only support Microsoft Edge and Google Chrome. 


Why is my site/zone empty?

In most cases, no buildings are generated within a site or a zone because it is too small. A building requires a minimum width of 16.95m (two units width + 2m circulation in between) to be generated. Use the Create tool to increase the area of your site. 

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